We eventually broken down the language barrier and answered our questions regarding upgrading products and warranty information.The representative suggested that we utilize the online email form for a quicker response.
A Service Tag is required for phone support, updating drivers on Dell's website, or checking your warranty status.
Here's how to find the service tag for your Dell device.
Since I've gotten this laptop it's had it's problems.
If you want to read my rant wall-o-text you can read it here. Well, at some point dell replaced the motherboard in it. I watched as the dell tech replaced the motherboard and at no point was there a prompt to put in a service tag.
The Dell customer service phone number claims the caller must have an order number or express service code when calling. You can contact the general customer service number to ask general questions without this information.
If you wish to contact Dell Corporate offices, you can address your letter to: Dell Inc.
There are generally several avenues that one might take to update the server firmware: What follows are comments regarding each one of those and applicable update methods.
Updating the DRAC firmware should be the first step to updating anything else, especially in the case of a restricted onsite presence / remote hands availability.
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1 Dell Way Round Rock, Texas 78682 You can visit the official Dell website at but the support website for Dell customers is located here: